Description : Customers come with the problems that they are unable to printer label of the items.
Cause : This might be due to ;
1. Unchecked Label printer and deselected printer in admin side
2.Job queue .
3.Due to wrong driver installation .
Resolution :
1. Unchecked Label printer and deselected printer in admin side.
Verify by logging in as admin >> Printer settings >> check Label Printing Enabled >> Select the template >> select the printer .
2.Job queue .
Go to printer and scanners in system settings >> select the label printer and check the job queue >> clear the queue if there are any.
3.Due to wrong driver installation .
There are 2 types of Label drivers a) DYMO connect b) DYMO label writer . For Dymo Label printer you need the "DYMO label Writer"
Make sure that the printer connected and the driver installed are same .
If not same uninstall the wrong driver and install the right one .
4.
For ex : If a store is installed with DYMO Connect and connected to Label Writer DYMO , uninstall dymo connect and install label writer Driver .