Logo Not showing on the Verifone Credit Card Terminal

Logo Not showing on the Verifone Credit Card Terminal

Problem: On Verification MX915 the logo is not showing up on the credit card machines (using Tripos).

Resolutions

1) Open up the Tripos.config file under C:\Program Files\Vantiv\Tripos.config in Notepad as Administrator 
2) Ensure <image> under <idleScreen> is set to the correct path to the image of the logo.




3) Restart the tripos service under services 

Note: Logo is only supported on Verifone MX915 using Tripos Service and not on PAX machines .