How to Trouble Shoot Bar-code scanning Issues

How to Trouble Shoot Bar-code scanning Issues

Description :  When Item is scanned through BAR CODE SCANNER , even though scanner is connected to the system , it will not scan the code 


Resolution :

Open a notepad and scan valid Bar-code , if any text  or number appears , then the scanner runs perfectly 

If not: then To unplug the scanner from the computer, and then plug it in again or to a different USB port if available .



    • Related Articles

    • Trouble Shooting Receipt Printer Issues and Cash drawer issues .

      Description : When printing a report or a receipt, you may find one of the following receipt printer errors: Cash drawer will not open and the receipt printer will not print. Thermal receipt printer prints blank receipts. Receipt printer is cutting ...

    • How to trouble shoot when "Cash Drawer is not Working" .

      Overview : Customer come up with the problem that the cash drawer is not working properly . Causes : Cash drawer is directly dependent on the printer , so we have make sure that  1) Printer may not be connected or working . 2) Queue on printer may be ...

    • Articles for Troubleshooting card related issues (PAX)

      Description : General problems faced by the card machine . Unable to connect card terminal ?? 1 . Identify whether the card machine type is '"PAX"  or   "Tripos" ( in admin > general settings )  If  its "'PAX" machine card type  , follow trouble ...

    • Troubleshooting Guide BottlePos Application or PinPad

      Pax pin pad not responding when "card" button clicked on POS.  1. Close the pos software and open back. If this doesn't work follow 2nd step. 2. Restart Pax Pin Pad: Remove power cord and plug it back. If there is any issues with the POS system ...

    • BottlePos Change Log

      BottlePos Change Log  Version 3.1 (March 2022) ----------------------------------------------------------------------------------------------- Features POS Added a "Restart Pax Machine" button on the settings section on POS. Added Button for "Close ...